Shipping & Returns
We currently do not offer any returns on physical or digital products sold on www.strongandsexyfit.com.
Please be advised that we only offer standard shipping and there may be delays during the holiday season. If you need a product by a certain date be sure to order with plenty of advance notice.
*During product launches and restocks please expect slower processing times. We aim to get orders out within 3 business days (M-F), but at times processing orders can take up to 7 business days. Our team does not work on the weekends to fulfill orders as shipping couriers are not working either for pickups or drop offs.
All products ship via USPS. Once the products leave our facilities we are no longer responsible for them. We urge you to contact USPS if there is a problem locating your shipment. This includes but is not limited to: tracking problems, delivery problems, delays, items showing delivered when you have not received them, lost packages, incorrect shipping address provided by the customer.
In the event that a package is lost in transit or damaged please file a claim with USPS. We are not responsible for filing these claims. Once you have filed a claim please contact us and provide the claim number so we can be updated on your specific case. We are not responsible for re shipping items that are lost or damaged by USPS.
If you provide the incorrect shipping address please contact us IMMEDIATELY. We cannot guarantee that the shipping address can be modified prior to being fulfilled, however we will make every attempt. If your product is shipped with the wrong address provided by you, please contact USPS. We do not offer refunds or replacements should you not receive this product due to incorrect address.
In the event that any package is returned to our facility, we will offer to reship it for $5. You will receive an invoice which must be paid prior to shipping. If we incur additional postage fees, you will also be responsible for these fees prior to the item being shipped. These fees will be detailed directed with the customer.
USPS 1 (800) 275-8777
Unfortunately once an order is placed, we will not be able to cancel the order. Thank you for your understanding.